Vodafone Customer Services

0808 040 8408

Monday to Sunday, 8am to 9pm

About Vodafone

Vodafone is a British multinational telecommunications company, with headquarters in London. Vodafone owns and operates networks in 26 countries and has partner networks in over 50 additional countries. Among mobile operator groups globally, Vodafone ranked fifth by revenue and second in the number of connections (469.7 million) as of 2016.

What is the best way to contact Vodafone?

You can contact Vodafone in a variety of ways including by telephone, social media and post. We feel that Vodafone make it difficult to find their customer service telephone number on their website, but that telephoning Vodafone on 0808 040 8408 is usually the quickest way to resolve your query. Vodafone have a very helpful section of their website relating to common queries which is worth checking first. Social media is becoming a more widely used way of contacting customer services, however we find that the response times can be slow and therefore it can take longer resolve your query.

When is the best time to contact Vodafone?

Vodafone customer service is open from Monday to Sunday, 8am to 9pm. Our research shows that the best time to contact Vodafone by telephone is on a Sunday because this is the day with the lowest call volume. The busiest day for Vodafone customer service is Monday, so it might be best to avoid that day if your query is not urgent. Our figures show the average call duration to Vodafone is 9.95 minutes.

Why would I need to contact Vodafone?

Common reasons to contact Vodafone include queries regarding accounts, bills, top up, getting started, upgrading, using the network, device guides and Vodafone apps.

How do I make a complaint to Vodafone?

The best way to make a complaint to Vodafone is directly by telephone on 0808 040 8408. If you feel that your complaint is not dealt with adequately then we recommend writing a letter and sending it by recorded delivery. If the complaint is still not resolved, we recommend contacting the appropriate Ombudsman Service.

How much do calls cost to Vodafone?

Calls to 0800 and 0808 numbers are free and calls to 01/02/03 numbers are charged at your phone company's standard rate.

Vodafone Customer Services

0808 040 8408

Calls to 0800 and 0808 numbers are free and calls to 01/02/03 numbers are charged at your phone company's standard rate.

Opening Hours

Monday to Sunday, 8am to 9pm

Other Contacts

www.vodafone.co.uk
www.facebook.com/vodafoneuk
twitter.com/vodafoneuk
Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN

Call Volumes and Average Duration

Lowest volume: Sunday
Highest volume: Monday
Average call duration: 9.95 minutes

Call chart